A Scandinavian IT Company – specialized in electronic ticketing and travel information – is using AAEON RTC-700 Rugged Tablet to bring a totally new generation of public transport systems. With the intelligence of this company’s solution running in the cloud, they were looking for a reliable access point to be used on the road. Aaeon was able to offer a flexible and expandable system and a single all-in-one platform.




The Challenge When is a bus arriving? Where can I buy a ticket? These are probably some of the common thoughts of every passenger that’s waiting for a bus. So, what is the solution?

The Challenge

In North Europe, a Scandinavian IT company specializing in electronic ticketing and travel information for public transport has developed a solution. The company is currently implementing a mobile eTicket checking device and the ability to show real-time traveling info to a bus service company. As the weather conditions can be very harsh, one of the primary goals was to find reliable hardware to support this. Another point of importance was a high precision reception of GSM/Glonass signals since the busses often travelled to remote locations.



The candidate best suitable for the job was a highly customized version of RTC-700 Rugged Android tablet. This device provides an external GPS antenna, flying leads, automotive fixture and charging solutions and specific industry related certification. Thanks to AAEON hardware and the application developed by the Scandinavian IT Company, passengers now can access the information they need using their mobile phones. All information is now securely stored in internet based cloud.

The Solution

Through this intelligent transport system, the company is delivering a new way for public transportation services to handle ticket sales in every resale channel imaginable. This also includes fleet and traffic management in real time. Now the driver can easily see if there is any delay on the road by coordinating with other drivers and operators. This allows them to take necessary actions to make the transport run more smoothly.

Real-time updates for passengers means they can be on time with planning connecting transport or rearranging their route if necessary. The great thing is also the flexible ticketing solution. With this smart solution, passengers now can choose how to buy and receive tickets.

Flexible ticketing

In addition to ticketing, a lot of other information is passed trough the cloud – smartphones, the internet or screens placed on bus stops and vehicles gives the passengers the information regarding their trip. Not only passengers benefit from this intelligent transport system; an operator can monitor the complete fleet in real time and make sure everything is on track.

Customized version of the AAEON RTC-700 Android tablet

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  • AAEON is leading supplier of Industrial grade Rugged Android tablets
  • Light, 7” rugged tablet with long battery life
  • Good GPS/Glonass options
  • Good customization service


More information about RTC tablets here

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Why are consumer tablets not fit for industrial work?

To the regular user, a consumer tablet is a great tool for entertainment, communication, learning and convenience. However, the average consumer doesn’t have to worry about the same durability specifications that a commercial user requires. If you are considering integrating a mobile tablet into your operations with the goal of streamlining processes and procedures, it is important to be fully aware of the total cost of ownership and differences between a consumer tablet and one built specifically for rugged environments:

1.Durability and Long Term Support: One of the key differences between a tablet from a big-box store and the tablets designed for use in the field is the amount of wear and tear they can be expected to withstand. A standard tablet used on a construction site or in a warehouse will undoubtedly encounter countless hazards that could compromise the performance of the device: Dust, debris, moisture, drops to rough surfaces, and temperature variation, to name a few. Making the investment in a tablet that is designed for the conditions in which it will be used saves time and money. It also ensures operations won’t stall due to device failure.

2.Variation of Functionality: Today, many rugged tablets come enterprise ready, equipped with full Windows operating systems, and applications tailored to meet the demands of specific industries. Across enterprise, rapid processing, reliable communications, and robust system memory are essential.

3.Rugged Design: Consumer tablets offer few options for customization. In industrial applications however, flexibility is a must when it comes to peripherals, I/O ports, and mounting options. AAEON models offer custom-designed vehicle docks with quick-release functionality, multiple I/O ports including serial, micro USB, micro SD, audio, and standard USB, along with integrated 1D/2D barcode scanners and optional RFID readers.

4.Total Cost of Ownership: The sticker price of a consumer tablet may initially seem lower than the price of a rugged tablet, but when comparing tablets, consider the true cost, or total cost of ownership (TCO). When a device fails, mobile workers lose 50 to 80 minutes of productivity on average. This is significant when you take into account that productivity loss represents roughly 40% of a tablet’s TCO. When a tablet is not built for industrial environments, the risk for damage also increases, and thus so does the cost over the long term. In fact, TCO decline as the ruggedness factor of a tablet increases. According to research by Venture Development Corporation, the TCO for rugged mobile devices over 3-5 years, is 15 percent lower than a non-rugged device.

Bottom line:

When considering whether to purchase a consumer tablet or rugged tablet for your work site, consider these risks and rewards. Saving a few dollars on the initial investment is most likely not worth the replacement cost, functionality compromise and productivity loss related to not having the proper tablet in place for the job. By selecting a tool that fits the form and function workers need to complete their work correctly, rugged tablets are a significant asset in keeping demanding work environments connected and efficient.

Check AAEON rugged tablets here